Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The delivery charges are € 5,00 for all deliveries within Europe.

Which payment methods are accepted in the Online Shop?

The accepted payment methods are IDeal, Mastercard, Apple Pay

How long will delivery take?

That depends on in which country you live, normally the delivery takes place between one or two weeks.

How secure is shopping in the Online Shop? Is my data protected?

We use technical, contractual, administrative and physical measures in an effort to protect your data against unauthorized access.

What exactly happens after ordering?

Your order will be packed and shipped the same day if the order is placed and paid before 16.00 hour CET.

Do I receive an invoice for my order?

You will receive orderdetails and payment details in your email.

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